A plain-English guide to paying your bill with Telstra, Optus, and other Australian providers. We explain the process and link you straight to each provider's official payment page.
Important: Plan Compass does not process bill payments or hold your account, card, or bank details. Every "Pay now" link below takes you to the provider's own official website. Always check the address bar matches the provider before entering any payment details.
Using a different provider — TPG, Vodafone, Aussie Broadband, Belong, or another? Call us and we'll point you to the right official payment page for your account.
These apply across most Australian providers, not just Telstra or Optus.
Pay through your own bank's app or website using the biller code and reference number printed on your bill.
Set up once with your provider so your bill is paid automatically from your card or bank account each cycle.
Pay a one-off amount using a credit or debit card, directly through your provider's app or website.
Some providers let you pay in person at a store or post office using the Billpay reference on your bill.
Most providers offer a guest payment option if you've forgotten your login — usually needs your account number.
If you're struggling to pay, providers have hardship or payment extension options — contact them directly to ask.
Call us and we'll talk you through it — and point you to the exact official page you need for your provider.
(02) 7239 4710Plan Compass is an independent guide and advisory service. We are not Telstra, Optus, or any other network operator, and we do not act as their agent or representative.
We never collect payment details, hold your account information, or process bill payments ourselves. Every link on this page goes to the provider's own official website.
If you're ever asked to pay somewhere other than your provider's official app or website, stop and verify before entering any details.